You can use MSINFO32, also known as Microsoft System Information or Msinfo32.exe, to gather useful information for troubleshooting your computer.
To use MSINFO32:
Press the Windows key + R to open the Run window. Type
cmdthen press Ctrl + Shift + Enter to open an elevated command prompt.
In the elevated command prompt, run:
MSInfo32 /report %userprofile%/Desktop/sysinfo.txt
This will create a file on your Desktop named
sysinfo.txt that contains
useful information about your computer.